My Commitment to You - My Customer
I take my commitment to you, my customer, very seriously and will make every effort to provide the flowers and food you have ordered. As I grow everything in the field, I may be impacted by weather, wildlife and other factors out of my control. Should I be unable to provide the flowers or food you have ordered, I will offer to provide the flowers or food at the next available opportunity or refund your payment based on your preference.
Additionally, should there be an issue with the flowers or food you purchase directly from me, please contact me and I will work with you personally to resolve the issue.
Locally grown flowers and food equate to happiness and only through 100% customer satisfaction am I providing the experience I seek for you to have.
Locally grown beautiful flowers are available near you in bouquets, bunches and DIY buckets and come with come with my personal commitment to you.
name, address, phone number and e-mail privacy
Some online order screens have an associated "pop up" box I have designed where I ask you to provide information necessary for me to communicate with you regarding the order you placed. At no time will your information be sold or shared with any other party, nor will I utilize your information to solicit future sales.
Who is the credit card processor for the online store?
I utilize Square Space as my website host and Stripe as my credit card processor. At no time is your credit card information shared with me or stored on any of my devices. Stripe serves as an independent third party processor for me and for the majority of companies utilizing Square Space.
cancellation deadline and cancellation fees
An online order placed on my website must be cancelled by Monday at 6:00 am for orders associated with Wednesday pickup. Cancellations will only be accepted via the Contact The Farmer page on this website. A 10% cancellation fee will be applied to the order to cover credit card processing fees.
